IN SUMMARY
A very experienced and adaptable Programme and Transition Manager, with a broad set of Programme & Project Management, Service Management and technical skills obtained from over 30 years working in the IT industry across a wide selection of business sectors.
Proven background on large applications, AWS cloud and business change programmes. Extensive knowledge of the software development project life cycle gained on a variety of technical and business change projects using Waterfall and Agile delivery approaches, controls and techniques.
Effective management of portfolios of delivery projects and services for key clients (with total annual budgets more than £4M).
Commercially astute, with direct involvement in contract negotiation for new and repeating business and accountability for overall margin.
Good at establishing, building and maintaining trusted business relationships with customers and stakeholders.
Strong customer, delivery, process and technical focus with an eye for detail and a passion for delivering great service and real business benefits.
An effective leader, with experience of recruiting, leading, motivating, managing and developing individuals and teams. Able to bring out the best in people.
SENIOR PROJECT MANAGER
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Working within the internal Technical Operations team to deliver various Infrastructure projects including:
Migrating datacentres to AWS
Introduction of new company wide support ticketing solution based on Salesforce Service Cloud.
Working with development team to resolve issues within their Continual Integration infrastructure and processes